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|Will Others have access to my Personal Information?|
M&H Gems fully recognizes and respects our customer's desire and right to privacy. We are committed to protecting our customers' personal information. All orders are transmitted in an encrypted format and customer information is only used for order fulfillment and tracking purposes.
Personal data is only collected at the time of purchase, including credit card information. This data is entered by the customer or us onto a secure server owned and operated by a third party e-commerce company (ASecureCart) using the highest level SSL encryption available. This data is only accessed and used by MyJewelrySource employees and will never be rented, exchanged, sold or otherwise divulged to a third party except in providing assistance to law enforcement. Personal information may be given to law enforcement agencies to aid in criminal investigations or support criminal prosecutions.
For your protection, customer data is only stored on a secure server with ASecureCart (our third-part e-commerce company) for approximately 90 days after which time it is automatically deleted. Credit card information is encrypted on this server so that it cannot be read in the event of a compromise. All information is then permanently deleted from this service and securely transferred to our private on-site password protected computer database. Our database is not connected to our website and maintained with firewall, password protection, and very limited access (only two computers may access our database at one time). In addition our database cannot be opened without the presence of a physical theft deterrent devise. Our customer database will never be rented, exchanged or sold to anyone- ever.
Our web servers collect the domain names, not the e-mail addresses, of visitors. In general, we gather information about users of the Site collectively in order to determine, for example, which areas users access more frequently. This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of this Site.
Web Site Links
Our web site may contain links to other Web sites. While M&H Gems tries to link only to sites that share its high standards and respect for privacy, we cannot take responsibility for the content or the privacy practices employed by other sites or companies.
In an effort to discover programming errors and to help determine which jewelry styles our customers are most interested in, we monitor our shopping cart which includes all items added to the shopping cart, including those items never actually purchased. Information, entered into the cart, excluding credit card information, is available for our review until the customer clears the cart. On rare occasion, we may email a potential customer whom it appears may have had a problem using our shopping the cart to see if we can be of any assistance.